What is Change Management and How does it Work?

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change management

All stakeholders – ranging from owners to construction contractors – are well aware of the fact that any introduction of process change into a project can lead to challenges in project execution. It could also quite possibly hinder the project’s overall success.

Change, when not handled competently, can interfere with the flow of work, cause unintended delays, lead schedules to slip, and increase costs. For organizations to understand this and adopt new capital improvement technology, the reason for the change and vision must be clearly communicated throughout the organization, and supported from the top down.

There needs to be a process where everyone in the organization – from the leaders to the subordinates – understands why the change is being implemented in the first place. They need to be told in simple and direct terms about how this change will allow them to do their jobs more efficiently.

The OnIndus team believes in a systematic approach to handle change in any organization, and it passes through the 7Rs of change management.

Principles of Change Management

principle of change management

No organization can afford to stagnate and become obsolete due to the lack of adoption of new technology and standards. With it, come newer challenges, newer methodologies, and better ways to carry out important business functions that add up to gradual improvements over time. So change is inevitable. However, with every addition/modification in system process that qualifies as change, you need to make contingency plans in case of failure and faulty integration.

The OnIndus team works with all our client teams through the process of change; allowing each one of them to feel involved, empowered and most of all, to understand their individual roles in the transition.
OnIndus helps construction owners to realize their PMIS investments by managing and integrating Construction management technology consultants for large capital projects.

There is a need to:

Understand Change

You could think about what the negative impact of not making the change would be. But all the stakeholders and people involved also need to feel confident that the new approach will be positively better and that there’s also a clear and defined route to get there.

APlan Change

Effective change doesn’t miraculously just happen on its own. There needs to be a plan for it and any plan you undertake or design has to be right for your organization. The way that change projects are managed cannot ever be same for all organizations. Some plans have very rigid change methodologies, while others are more open and flexible in their approach.

HerImplement Changee

So how exactly are you going to make change happen? You need to be mindful of people’s feelings while trying to implement your plan. There are various stages that we all generally go through during organizational change, ranging from shock and denial, to the final point where we’re fully invested in the new approach.

Communicate Change

Communication would play a significant role in Change Management. The change that you intend to put into practice has to be clear and relevant, so people understand what they are required to do and why they need to do it. But there needs to be a right tone to communicate this, so that you manage to get the desired results which you’re hoping for.

Types of Organizational Change

Types of organizational

Being in the know of the standard types of organizational change will help you approach the change project planning in a much better manner.

3 Types of Organizational Change

• Developmental Change: This change tries to improve upon something that is already being done, rather than creating something new.

• Transitional Change: This change is all about replacing the “old way” of doing something with a completely “new way” of implementation.

• Transformational Change: This organizational change varies from transitional change as it’s much more challenging because the future is unknown when the change project is commenced. For example, the outbreak of Covid-19 was an unprecedented change.

Popular Models for Managing Change

There are a lot of popular models for Change Management that are currently in practice across the construction industry in U.S. and abroad. However, the popular ones also prove to be the safest and most reliable options. Some of the well-known models for managing change are listed below.

Lewin’s Change Management Model
The McKinsey 7-S Model
Kotter’s Theory
Nudge Theory
ADKAR Model for Change
Bridges’ Transition Model
Kübler-Ross’ Change Curve
The Satir Change Management Model
Maurer 3 Levels of Resistance and Change Model
John fisher change management model
Apart from these popular methods, OnIndus’ 7Rs of Change Management ensures to cater to each stage of change effectively.

Change Management Process

Change Management in construction business requires the expertise of a technology partner who can a full-stack approach to integrate the new change with the existing organizational processes. The process refers to the act of being prepared, guidance, and the tools we hand over to various persons in an organization to help them effectively adopt practices that lead to positive organizational change.
It would mean working diligently in the areas of documentation, drawing, process, flow, information, cost, schedule and personnel management.

Changes in construction projects are not uncommon at all. And they are most likely to occur from various sources, aided by a number of causes. These could happen at any stage of a project. And can also lead to considerable negative impacts such as costs as well as delayed schedules. A critical change could be the reason for successive delays in project schedules, the work statement being redone or re-estimated and extra demands of equipment, materials, and labor. These iterations, if not taken care of through a formalized Change Management process, could become one of the main sources of contract disputes, which could contribute to the failure of the entire project.

Change Management Certification

With vast exposure to all facets of construction technology, OnIndus has the core competency to observe, develop, and executed best-in-class processes for Change Management in medium to large organizations.

We are a Minority Business Enterprise (MBE) certified by National Minority Supplier Development Council (NMSDC). Our work draws a lot of praise from past clients and industry leaders alike.
We help our customers to make data-driven decisions and create transparency for all key stakeholders.

Our recently completed projects include:

RTC Washoe, Nevada
University of Maryland
NYC Housing Authority
Penn State University
Ohio State University
University of Alabama, Birmingham
Floor & Decor
US Cold Storage
City of Seattle
Virginia Railway

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